Categories with associated replacement window and exceptions, if any
|
S.No. |
Category |
ARAVINDHA CELLPHONE |
|
1 |
Mobiles |
3 Days, Replacement only. Replacement is subject to the Replacement Policy. This item is eligible for free replacement, within 7 days of delivery only if you DO NOT TO INSERT THE SIM and DO NOT TO CONNECT WIFI, if you do any of these then your replacement eligibility will be NULL and VOID. If a defect is determined within the Replacement Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will be directed to a brand service center to resolve any subsequent issues. Please keep the item in its original condition, with original accessories like chargers, headsets etc.; brand/ manufacture’s box, seal MRP, user manual should be intact without any alteration in brand/ manufacturer packaging/ box to avoid pick-up cancellation. In any case, only one replacement shall be provided. For any other issues with the product you may contact acpdgl@gmail.com |
|
2 |
Mobiles -Apple |
For all functionality related issues, do contact the brand authorized service center directly Authorized Service Partner Locator :Apple – https://locate.apple.com/in/en Brand Support Site : Apple – https://support.apple.com/en-in For any other issues with the product you contact acpdgl@gmail.com |
|
3 |
Smart Watches and Wearable’s (Other than Apple) |
7 Days, Replacement only. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, different item or defective item delivered to you, subject to the Replacement Policy. If a defect is determined within the Replacement Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service center to resolve any subsequent issues. Please keep the item in its original condition, with original accessories like chargers, headsets etc., brand outer box, MRP tags attached, user manual in manufacturer packaging to avoid pick-up cancellation. In any case, only one replacement shall be provided. For any other issues with the product you may contact acpdgl@gmail.com |
|
4 |
Speakers : |
7 Days, Replacement only. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, different item or defective item delivered to you, subject to the Replacement Policy. If a defect is determined within the Replacement Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 15 days of delivery, you will be directed to a brand service center to resolve any subsequent issues. Please keep the item in its original condition, with original accessories brand outer box, MRP tags attached, user manual in manufacturer packaging to avoid pick-up cancellation. In any case, only one replacement shall be provided. For any other issues with the product you may contact acpdgl@gmail.com |
|
5 |
TV |
7 Days, Replacement only. This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, different item or defective item delivered to you, subject to the Replacement Policy. If a defect is determined within the Replacement Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service center to resolve any subsequent issues. Please keep the item in its original condition, with original accessories brand outer box, MRP tags attached, user manual in manufacturer packaging to avoid pick-up cancellation. In any case, only one replacement shall be provided. For any other issues with the product you may contact acpdgl@gmail.com |
|
6 |
Laptop |
7 Days, Replacement only. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, different item or defective item delivered to you, subject to the Replacement Policy. If a defect is determined within the Replacement Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service center to resolve any subsequent issues. Please keep the item in its original condition, with original accessories brand outer box, MRP tags attached, user manual in manufacturer packaging to avoid pick-up cancellation. In any case, only one replacement shall be provided. For any other issues with the product you may contact acpdgl@gmail.com |
|
7 |
Apple Macbook |
For all functionality related issues, do contact the brand authorized service center directly. Authorized Service Partner Locator :Apple – https://locate.apple.com/in/en Brand Support Site : Apple – https://support.apple.com/en-in For any other issues with the product you may contact acpdgl@gmail.com |
|
8 |
Electronics |
For all functionality related issues, do contact the brand authorized service center directly. Authorized Service Partner Locator : Realme –https://www.realme.com/in/support/services Samsung –https://www.samsung.com/in/support/service-center/ JBL & Infinity –https://support.jbl.com/in/en/customer-service/service-centres.html HP –Please reach out to 18002587170 to contact the brand authorized service center MI –Please reach out to 1800 103 6286 to contact the brand authorized service center MI –https://www.mi.com/in/service/repair/ Brand Support Site : Realme –https://www.realme.com/in/support Samsung –https://www.samsung.com/in/support/ JBL & Infinity –https://support.jbl.com/in/en/ Lenovo –https://support.lenovo.com/in/en/ Oneplus –https://www.oneplus.in/support?from=head Oppo –https://support.oppo.com/in/ Vivo –https://www.vivo.com/in/support Nokia –https://www.nokia.com/support/ Boat –https://support.boat-lifestyle.com/ Sony –https://www.sony.co.in/electronics/support Skullcandy –https://www.skullcandy.in/support-2/ For any other issues with the product you may contact acpdgl@gmail.com |
REFUND POLICY
- We will take 48 hours to process the refund once the product has cleared the Quality Check and returned successfully.
- The refund amount will be credited to your bank account within 3-4 working days.
- In the case of certain public sector banks, it can take up to 10-15 working days.
- If you have paid using a credit/debit card or via net banking, the refund will be credited back to the account you used to place the original order.
- Refund will be initiated to the Original Payment method done while placing the order.

